February 24, 2024
040819 2218 Fixedunread8 - To Fix unreadable symbols in notification email of Veeam Backup for Microsoft Office 365
I was trying to configure and test Notification email of Veeam Backup for Microsoft Office 365 V3 function, I received a test notification email consist of unreadable symbols. Today, I am going to show you how to fix this issue, let follow steps to fix it.

     I was trying to configure and test Notification email of Veeam Backup for Microsoft Office 365 V3 function, I received a test notification email consist of unreadable symbols.

040819 2218 Fixedunread1 - To Fix unreadable symbols in notification email of Veeam Backup for Microsoft Office 365

Today, I am going to show you how to fix this issue, let follow steps to fix it.

  1. Login to your Veeam server and open Veeam Backup for Microsoft Office 365 Connection console.
  2. Ensure no backup jobs are running or disable backup jobs.

    040819 2218 Fixedunread2 - To Fix unreadable symbols in notification email of Veeam Backup for Microsoft Office 365

  3. Stop Veeam Backup for Microsoft Office 365 Services.
  4. Stop Veeam Backup for Microsoft Office 365 Proxy Service (if you have multiple Proxy servers, please make sure stop this service for all of Proxy servers)

    040819 2218 Fixedunread3 - To Fix unreadable symbols in notification email of Veeam Backup for Microsoft Office 365

  5. Open Notepad as administrator.

    040819 2218 Fixedunread4 - To Fix unreadable symbols in notification email of Veeam Backup for Microsoft Office 365

  6. Open and Edit C:\ProgramData\Veeam\Backup365\Config.xml.

    040819 2218 Fixedunread5 - To Fix unreadable symbols in notification email of Veeam Backup for Microsoft Office 365

  7. Adding the following line between <Veeam> and <Arсhiver>

    <Email MessageHeadersEncoding=”UTF-8″ MessageSubjectEncoding=”UTF-8″ MessageBodyEncoding=”UTF-8″ />

    040819 2218 Fixedunread6 - To Fix unreadable symbols in notification email of Veeam Backup for Microsoft Office 365

  8. Open and Edit C:\ProgramData\Veeam\Backup365\Proxy.xml.

    040819 2218 Fixedunread7 - To Fix unreadable symbols in notification email of Veeam Backup for Microsoft Office 365

  9. Adding the following line between <Veeam> and <Arсhiver>.

    <Email MessageHeadersEncoding=”UTF-8″ MessageSubjectEncoding=”UTF-8″ MessageBodyEncoding=”UTF-8″ />

    040819 2218 Fixedunread8 - To Fix unreadable symbols in notification email of Veeam Backup for Microsoft Office 365

  10. Please repeat step 8-9 if you have multiple Proxy Servers.
  11. Start Veeam Backup for Microsoft Office 365 Services.
  12. Start Veeam Backup for Microsoft Office 365 Proxy Service (if you have multiple Proxy servers, please make sure start this service for all of Proxy servers)

    040819 2218 Fixedunread9 - To Fix unreadable symbols in notification email of Veeam Backup for Microsoft Office 365

    040819 2218 Fixedunread10 - To Fix unreadable symbols in notification email of Veeam Backup for Microsoft Office 365

  13. Ensure reenable backup jobs.

    040819 2218 Fixedunread11 - To Fix unreadable symbols in notification email of Veeam Backup for Microsoft Office 365

  14. Go to Notifications settings and click Test Message again.

    040819 2218 Fixedunread12 - To Fix unreadable symbols in notification email of Veeam Backup for Microsoft Office 365

  15. You will notice those unreadable symbols have gone.

    040819 2218 Fixedunread13 - To Fix unreadable symbols in notification email of Veeam Backup for Microsoft Office 365

Hope you enjoy this post.

Cary Sun

Twitter: @SifuSun

ca16fbd3199de5f66b829b87082fb970?s=80&d=retro&r=g - To Fix unreadable symbols in notification email of Veeam Backup for Microsoft Office 365

Author: Cary Sun

Cary Sun has a wealth of knowledge and expertise in data center and deployment solutions. As a Principal Consultant, he likely works closely with clients to help them design, implement, and manage their data center infrastructure and deployment strategies.
With his background in data center solutions, Cary Sun may have experience in server and storage virtualization, network design and optimization, backup and disaster recovery planning, and security and compliance management. He holds CISCO CERTIFIED INTERNETWORK EXPERT (CCIE No.4531) from 1999. Cary is also a Microsoft Most Valuable Professional (MVP), Microsoft Azure MVP, Veeam Vanguard and Cisco Champion. He is a published author with several titles, including blogs on Checkyourlogs.net, and the author of many books.
Cary is a very active blogger at checkyourlogs.net and is permanently available online for questions from the community. His passion for technology is contagious, improving everyone around him at what they do.

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